Privacy
Privacy notice.
What we collect when you visit 3point3labs.com, why we collect it, and how to reach us about it. A separate Data Processing Agreement (DPA) governs production engagements.
Last updated: 18 May 2026.
Who is responsible
The data controller for this site is 3point3 Automation Labs Pvt Ltd (HQ: Ahmedabad, India). Production engagements run on AWS EU (Frankfurt) for GDPR data residency. Reach our data protection contact at [email protected].
What we collect on this website
- Contact-form submissions: name, work email, company, industry, field-force size, and the message you write. We use this to reply to you — nothing else.
- Aggregate page analytics: via Plausible Analytics — no cookies, no cross-site tracking, no personal identifiers. We see total page views and referrers, not individuals.
- Standard server logs: IP address, user agent, and request timestamps, retained briefly for security and abuse prevention.
What we do not do
We do not sell your data. We do not share it with advertisers. We do not run third-party ad pixels, retargeting tags, or behavioural cookies. Contact-form details are used to reply to you and are not added to any marketing list without your explicit opt-in.
How long we keep contact data
Contact-form submissions are retained while the conversation is active and for a reasonable follow-up period afterwards (typically 24 months), then deleted. You can ask us to delete your record sooner — see Your rights below.
Your rights (GDPR / equivalent)
You can request access to the personal data we hold about you, correction of inaccurate data, deletion, or a copy of it in a portable format. Write to [email protected] and we'll respond within 30 days. If you're in the EU/UK and dissatisfied with our response, you have the right to lodge a complaint with your local supervisory authority.
Production engagements
When 3point3 Automation Labs processes personal data on behalf of a customer as part of a paid engagement (for example, field-technician records inside the platform), we act as a data processor under a signed Data Processing Agreement (DPA). The DPA covers retention, sub-processors, breach notification, and your customer's instructions to us. A current DPA template is available on request.
Changes to this notice
We update this notice when our practices change. Material changes will be reflected by updating the "Last updated" date above.